This Privacy Policy describes how Division9pro collects, uses, and protects the personal information of our customers  in relation to our SMS messaging services.  We are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect:

• Phone Number: We collect your phone number to send you SMS messages related to appointments, project updates, promotions, and other communications you have opted in to receive.
• Message Content: We may store the content of SMS messages exchanged between you and us for record-keeping and service improvement purposes.
• Opt-in/Opt-out Preferences: We record your preferences regarding receiving SMS messages from us.

 

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We use your personal information for the following purposes:




• Providing Services: To send you appointment reminders, project updates, service notifications, and other communications related to the services you have requested.
• Communication: To communicate with you about your account, inquiries, feedback, and other matters related to our services.
• Improving Services: To analyze message content and usage patterns to improve our services and customer experience.
• Legal Compliance: To comply with applicable laws and regulations.

   We will not share your personal information with third parties except as described in this Privacy Policy:  

• Service Providers: We may share your information with trusted service providers who assist us in providing our SMS services, such as messaging platforms. These providers are contractually obligated to protect your information and only use it for the purposes we specify.  
• Legal Obligations: We may disclose your information if required by law, court order, or government request.  
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.  

• We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
• However, no method of transmission over the Internet or electronic storage is 100% secure.  

 

• Opt-out: You can opt-out of receiving SMS messages from us at any time by replying STOP to any message you receive or by contacting us directly at (914) 505-9800 or at
  info@division9pro.com
    
• Access and Correction: You may request access to and correction of your personal information by contacting us at (914) 505-9800 or at
  info@division9pro.com
     

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.  

 

If you have any questions or concerns about this Privacy Policy, please contact us at:  
Division9pro
120 White Plains Rd #420, Tarrytown, NY 10591
(914) 505-9800
info@division9pro.com